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written by Will Konings

New Release Version Available: Version 19.4

We're excited to announce another new release of the MindLink product suite. With this release, v19.4, we have introduced several new features along with the bug fixes and improvements. Below is an overview of the newly added features, for the full ...

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written by Ben Osborne

XMPP in Microsoft Teams and Skype for Business 2019

Intelligent Communication is about connecting people - people that may be anywhere in the world, part of any organisation, and using any device or communications platform. Yet increasingly, the technology we deploy silos our users into closed cloud ...

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written by Harp Gosal

Cyber-forensics and Countering International Cyber Crime – the role of Persistent Chat within APT Events

Cybercrime has increased every year as people try to benefit from vulnerable business systems. Often, attackers are looking for ransom: 53 percent of cyberattacks resulted in damages of $500,000 or more. The recent publicized attack on the City of ...

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written by Will Konings

New Release Version Now Available: v19.3

With the release of v19.3 we have implemented various bug fixes & improvements and introduced several new features:

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written by Will Konings

The Future of Persistent Chat in 2019 and beyond

With the release of Skype for Business Server 2019 in October last year, the Persistent Chat feature had been deprecated, and as such the role had been removed from the Topology builder as well as the code. Fortunately, as detailed in our previous post, ...

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written by Will Konings

New Release Version Available: Version 19.2

Release version 19.2 adds exciting new features to MindLink Anywhere, our secure Skype for Business web client. By addressing the latest user requirements for whitespace reduction, user distinguishability and general accessibility, each stemming from ...

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written by Will Konings

New Release Version Available - v19.1

With another release now available, we're excited to give you an update on what's changed with the latest release version, v19.1.

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written by Will Konings

New Release Announcement: Version 18.8 & Skype for Business 2019 support

We're pleased to announce the latest release version of the MindLink Product Suite, version 18.8, this includes updates to MindLink Desktop, MindLink Mobile and the MindLink API. For an overview of the latest changes per product continue reading below. ...

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written by Will Konings

New Release Announcement: Version 18.7, Introducing 1-to-1 Voice Calling!

Introducing the latest release of MindLink's core products, version 18.7! This version introduces 1-to-1 voice calling for MindLink Desktop among many other changes. Please continue reading for a full overview of the changes introduced with version ...

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written by Will Konings

Secure Web Access to Skype for Business now with VOIP

In our previous blogs we covered topics such as remote working, the digital workplace, how to choose the right Skype for Business web client and how VOIP enhances organisational productivity. In this blog we are going to showcase how MindLink Anywhere: ...

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written by Will Konings

Enhancing productivity with VOIP in Skype for Business: 7 Reasons Why

Our voice is an essential means of communication in everyday life. Yet in the modern office environment, chat and email systems have taken a front row seat as the most heavily utilised means of communication and are deeply embedded within the digital ...

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written by Will Konings

Skype for Business and remote working in the digital workplace

Remote working and the digital workplace Remote working is always evolving and the role of technology has rapidly accelerated this process. Through unified communications the problem of collaborating and communicating with colleagues both in and ...

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written by Will Konings

New Release Announcement – Version 18.6

MindLink is happy to announce another release of our product suite. This release, version 18.6, introduces new features across MindLink Desktop, MindLink Mobile and the MindLink API. With this release we're excited to bring users a preview of 1-to-1 ...

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written by Will Konings

Skype for Business Server 2019 GA release

This Monday Microsoft has announced the GA release of Skype for Business Server 2019. The latest release of Skype for Business Server introduces the following new features:

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written by Will Konings

Choosing the right Skype for Business web client

Chat in the digital workplace Within the digital workplace colleagues need to connect with each other digitally to collaborate and promote a sense of teamwork. For this to happen, selecting a modern enterprise chat application takes a front row seat in ...

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written by Ben Osborne

Skype 2019 Persistent Chat News and Updates

New Update: Future of Persistent Chat beyond Skype for Business In my previous blog post I discussed Skype Persistent Chat ("PChat") support in Skype for Business 2019.

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written by Ben Osborne

Write your own Skype for Business chatbots with ease with the MindLink API

In this blog we're going to look at how to write chatbots for Skype for Business Persistent Chat (PChat) through the Microsoft APIS and the MindLink API. Aside from your chatbot's business and AI logic, as a developer, typically your first concern is how ...

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written by Will Konings

New Release Version - What's new in v18.5?

The upcoming release version, version 18.5 of the MindLink product suite will be available early next week. The latest release version includes bug fixes and improvements for previous versions as well as new features to both MindLink Desktop and MindLink ...

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written by Will Konings

Chatbot migration on an enterprise scale

In our earlier posts we touched upon the fact that chatbots aren’t that new. Yet there is novelty in their scope and application and with that, several new business problems arise. Where we previously discussed managing a large inventory of business ...

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written by Will Konings

An introduction to enterprise chatbots on Skype for Business – What they are, how they work, examples, benefits, and how to get started

TL;DR In this post we will walk you through a more technical perspective on chat bots, illustrate the business case using an office meeting room booking system as an example, provide insight to the types of enterprise chatbots and how they can be used ...

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written by Will Konings

Introducing a new way forward for chatbots in the enterprise space

TL;DR The rise of enterprise chatbots has had a tremendous impact on organisational productivity, the lack of a centralised management framework around a large scale inventory of bots presents a variety of problems, especially in terms of business ...

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written by Will Konings

Launching: MindLink Chatbots

MindLink is pleased to announce the launch of MindLink Chatbots! Build your own, use a ready-made bot or have MindLink develop your custom enterprise chatbot. As part of the launch we are offering a free trial for our API to get you started writing your ...

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written by Will Konings

New Release Announcement: MindLink Version 18.4

We’re pleased to announce the latest release of the MindLink product suite, this includes the MindLink API, MindLink Desktop and MindLink Mobile.

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written by Ben Osborne

The state of Persistent Chat in 2019

New Update: Future of Persistent Chat beyond Skype for Business On Tuesday, Microsoft announced the availability of the public preview of Skype for Business Server 2019. You can read the announcement blog post here - ...

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written by Will Konings

MindLink appoints Ben Osborne as the new CTO, Harpreet Gosal to head US defense and security intiative as VP for North America

After acquiring several notable customers in the US Defense & Security sector MindLink seeks to continue its expansion further into the North American market. Spearheading the second phase of MindLink’s expansion is Harpreet Gosal, once the longstanding ...

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written by Ben Osborne

Introducing the MindLink Engineering Blog

We're very pleased to announce the launch of our new engineering blog - https://engineering.mindlinksoft.com/.

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written by Will Konings

Thank you InfoComm 2018 - See you next time!

MindLink has now made its debut at InfoComm and managed to create a buzz in the Unified Communications space. We’ve received an overwhelming number of positive reactions for our product demos, showcasing the latest feature additions and highlighting our ...

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written by Will Konings

MindLink partners with Key Technologies for InfoComm 2018

MindLink, in partnership with Key Technologies are exhibiting at InfoComm 2018! Come and see us at our booth, N1675, from 6th-8th June in Las Vegas.

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written by Will Konings

New website now live!

New year, new releases, new UX, new icons and a… New website!

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written by Will Konings

What’s New in Version 18.1 & 18.2

There is a lot to get excited about with MindLink’s latest releases, versions 18.1 and 18.2. It’s been a while since we posted an update so we have a lot to tell you. To get right into it there’s an overview of all the changes, per product, just below.

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written by Will Konings

Introducing release version 17.9

MindLink’s latest release version, v17.9 is available on the Google Play Store and iOS App Store!

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written by Will Konings

Introducing MindLink release version 17.8

Release version 17.8 is out now! The new MindLink Mobile application will be hitting the Google Play Store and iOS App Store very soon. In this release we’ve got a few new interesting features and further improvements to the UI and end user experience, ...

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written by Will Konings

MindLink branches out aggressively into the defence & security markets partnering with IITC & Key Technologies

Over the course of 2017, MindLink has adapted its marketing strategy and ventured into new territory with great success. Leveraging long-standing expertise in the FinTech world MindLink sought to enter new markets with similar if not, more stringent, ...

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written by Will Konings

New Feature Announcement: IM Conferencing – Coming soon to MindLink Desktop and Mobile!

We have been working hard to finalise the release of a new feature and we’re proud to present IM (Instant Message) Conferencing, expected to release with version 17.9 early Q1 this year.

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written by Will Konings

New Release: MindLink v17.7

Fresh out of the oven, MindLink’s v17.7 release presents some very exciting changes!

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written by Will Konings

The future of Persistent Chat in 2018 and beyond

New Update: Future of Persistent Chat beyond Skype for Business For a number of weeks, Microsoft’s message to the world regarding the future of Skype for Business and the persistent chat feature, has created disparity amongst some customers. As a ...

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written by Will Konings

Secure mobility for Skype for Business Online without InTune

Using Skype for Business Online as your enterprise-ready UC platform, you are limited to InTune for your mobile application management. This could be cumbersome for businesses that have opted for an alternative MAM solution for their mobile security ...

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written by Will Konings

Yokoso! – MindLink Mobile now in Japanese!

Our development team has been working on User Interface localisation that will eventually support a multitude of languages on MindLink Mobile and Tablet - supporting iOS and Android devices.

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written by Will Konings

New executive look to be released this month with updated UX

Since the launch of V1, our product for both MLM and MLD has seen a variety of improvements to the UX. Following feedback from our customers we developed v3 which was released in 2016. New features have been added since the launch and continue to be ...

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written by Will Konings

Switching from AOL to ICE chat? Worried about compliance?

Established in 1997, AOL instant messaging was initially used as a consumer chat platform and gained a fast following from all corners of the world, one of the first chat platforms in the early stages of the internet generation. Besides consumers, AOL IM ...

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written by Will Konings

New 17.6 Release

In the latest release of the MindLink product suite (version 17.6), further improvements have been added across MindLink Mobile (MLM) and MindLink Desktop (MLD). Daybreak headers within MindLink Desktop are just one of the innovative features that ...

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written by Will Konings

MindLink welcome on board Senior Advisor, Helen Fowler

MindLink are pleased to announce the arrival of our new Advisor, Helen Fowler.

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written by Will Konings

Mobilising Lync and Skype for Business

As an organisation, you may be already using Lync and Skype for Business as your enterprise ready UC chat platform. The trouble with this is that not all functionality, notably group chat, is leveraged to mobile devices.

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written by Will Konings

Knowledge transfer: bridging the gap between Millennials, Generation X and Baby Boomers

Knowledge is considered one of the most respected qualities within a company, the prerequisite for a striving organisation but it is consumed and communicated very differently by the three generations in the workforce.

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written by Will Konings

Get your head out of the cloud(s)

Cloud computing is by no means a new phenomenon. In the last few years, the cloud has gained widespread popularity amongst SMEs and even large conglomerates facilitating flexibility, not to mention it cuts the cost of hardware and is environmentally ...

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written by Will Konings

Recap - MindLink V3 New Added Features In 2017

Following the release of the MindLink v3 Product Suite (Version 16.6) during Q2 2016, including both web and mobile clients, MindLink v3 has continuously evolved to maintain its status of providing the leading user experience as an enterprise chat ...

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