Product Manager

About us:

MindLink is a security-focused technology company developing its own chat software for the defence and intelligence sectors.

MindLink builds encrypted and mission-approved chat products designed for effective collaboration in real-time scenarios. We are a customer driven organisation looking to solve real problems with innovative solutions.

Our vision is to be the leading specialist in critical collaboration systems and deploy our products and tools as the global backbone for mission operations.

We are in a growth phase and looking to extend our team further to continue delivering solutions that enable our customers to make timely and accurate decisions.

MindLink Software publishes all vacancies on this webpage and encourages prospective applicants to monitor our careers page for newly advertised roles as they become available.

About the role:

As a product manager you are the go-to person for particular themes of work within the product. You are heavily involved in processes throughout the product life cycle and play a decision-making role based on knowledge and deeper understanding of the customer needs, the product, and the stakeholders' use cases.

Owning the priorities for one or more teams the PM constantly communicates and collaborates with the scrum team team(s) to define Sprint goals and to shape the backlog, while ensuring alignment with other MindLink teams and with customer needs. The PM may also attend conferences and similar events to gain insight into the industry and promote our product.

PMs should continue to develop their professional knowledge and skills, and should look for opportunities to improve product practice at MindLink.

This multi-faceted role is involved in every stage of the development process, from those first customer conversations to the celebratory delivery of the product and customer feedback. The Product Manager is the point person with a high-level perspective of the product and the problem landscape.

Working closely with customers in the defence and intelligence community will be a pivotal part of the role.

To be successful in this role you will need superb communication skills, an intense attention to detail and the ability to quickly adapt to the needs of the Team and the customer. You will exemplify the Scrum Values as well as the MindLink Core Values.

Responsibilities:

• Engage with stakeholders to collect feedback and get buy-in on strategy and decisions
• Work closely with prospective customers to gather requirements and create an effective Product Backlog
• Maintain Product Roadmaps and other documentation to communicate Product goals and timelines to stakeholders and the Scrum Team
• Develop Epics and User Stories to ensure work provides maximum value for the customer and the Scrum Team
• Plan and prioritize Product Backlog Items
• Effectively communicate requirements to the Scrum Team
• Work with the Scrum Team to ensure milestone deliverables are realistic and delivered on time
• Set stakeholder expectations for delivery of new functionality
• Actively engage in mitigating impediments impacting successful Team completion of Release/Sprint Goals
• Provide timely responses to our customers’ questions and concerns with high availability (Within 15 minutes during work hours and within 24 hours outside of work hours)

We are seeking:

• Enthusiasm for producing quality solutions to customer needs
• Strong attention to detail, problem solving skills, and patience
• Superb organization, and communication skills
• At least 2 years verifiable Product Manager experience required
• Verifiable involvement with the intelligence or defence community is desired
• Exhibit the MindLink Core Values

We are offering:

• Full time opportunity to work with professionals who are passionate about what they do
• An opportunity to play a role in shaping the future of the company
• A work environment that encourages growth and collaboration
• Office based or hybrid work environment

Education:

Bachelor's Degree (Preferred)

Experience:

Product owner: 2 years (Preferred)

How to apply:

To apply for this role, please send your CV to careers@mindlinksoft.com