How Enterprise Chat can facilitate QA processes

By Varvara Nikolaidou on Aug 21, 2015 9:18:00 AM

More than 40% of all software applications are released with between one and 10 critical defects”, according to the SD Times. A worrying number. How can this be avoided? 

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MindLink ensure financial data compliance at options trading firm

By Annekathrin Hase on Jun 25, 2015 10:26:53 AM

MindLink Compliance for Instant Messaging and Group Chat helps Group One Trading meet stringent compliance needs.

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How to leverage Enterprise Chat to reinforce Marketing Departments

By Greeshma Suresh on Jun 4, 2015 9:37:54 AM

Ever wondered what exactly Marketing does? A simple definition would be “*marketing is everything a company does to acquire customers and maintain a relationship with them” - In a more detailed context,  Marketing is a function responsible for upholding your brand name in the world of scrutiny and driving interest to your value proposition with the ultimate goal of growing your revenue.

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How Enterprise Chat revolutionises Incident Management & Support

By Annekathrin Hase on Apr 30, 2015 10:43:26 AM

In the last two decades, many organisations have found user support and incident management challenging. Whether it’s balancing social media monitoring to understand user feedback, where to place call centres, how to use web chat technologies or how to prioritise internal support, most companies have come under unwelcome scrutiny at some stage.

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The Institutes transforms IT Support Operations with MindLink

By Annekathrin Hase on Feb 26, 2015 10:08:48 AM

MindLink provides central place to access information & system alerts for more effective IT management - keeping C-level & management proactively up-to-date.

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MindLink enables highly secure international Command & Control operations with Chat & SharePoint

By Annekathrin Hase on Jan 29, 2015 1:22:00 PM

High security chat rooms coupled with SharePoint provide collaborative backbone to help manage international operations across agencies.

Company description
This agile military organisation with a government approach has the aim to support enduring stability and peace in Europe and Eurasia across 51 countries. Working across multiple agencies and jurisdictions in the region, it addresses a multitude of security incidents and challenges across the highest Intelligence ratings and reports (IR).

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Case Study: Formicary uses MindLink for project collaboration across dispersed offices

By Annekathrin Hase on Dec 30, 2014 11:59:00 AM

Web-based, secure chat rooms allow project teams, developers and HQ staff to collaborate in the office and on client site – on Windows, Mac or Linux.

Who is Formicary?
Formicary is a systems integrator for the capital markets specializing in trading systems integration and migration, OTC Clearing, managed services and bespoke software. Formicary’s clients include tier one investment banks and buy side firms.

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Beware of Unforeseen Incidents - Collaboration to keep the business running

By Greeshma Suresh on Mar 27, 2014 9:24:00 AM

What makes a business competitive? Its ability to carve a unique positioning? A great brand? Its capacity to out-compete others through an aggressive marketing strategy? Or an innovative, unique product? Well it’s certainly not just one of the above.

Competitiveness is determined by an organisation’s ability to keep up-to-date with their internal and external stakeholders by constantly bridging strong links between them through various communication channels. This could be summed up as ‘Collaboration determines Competitiveness’

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Numis Securities improves cross-team collaboration on-the-go with MindLink

By Greeshma Suresh on Feb 18, 2014 10:25:00 AM

The success behind any team is their constant communication and the collaboration that results. Be it a small group of workers, a department, a branch or a whole company, collaboration is critical to ensure success. What is important is having the right tools to collaborate to ensure critical information is shared real-time irrespective of the time zones and availability of the right devices; a tool that adheres to compliance standards and ensure maximum data security.

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How Persistent Chat serves the Public – Collaboration in Governments

By Annekathrin Hase on Jan 29, 2014 9:03:00 AM

Ever wondered how the terms ‘Collaboration’ and ‘Persistent Chat’ could fit within the Government Sector? All Governments have a structure that resembles a Spider web. In essence, governments consists of several departments and sub departments within it (nodes), dispersed across large distances (links). Despite being situated in different locations, the government functions need to work together as one to accomplish one thing – to serve the public.

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