As an organisation, you may be already using Lync and Skype for Business as your enterprise ready UC chat platform. The trouble with this is that not all functionality, notably group chat, is leveraged to mobile devices.
We didn’t see that one coming! $26.2 billion … in cash – that’s what Microsoft paid last month to acquire LinkedIn, the social network for professionals. It wasn’t just the price tag that made people catch their breath (well let’s be honest it probably was) but also the choice of ‘partnership’.
The Digital Revolution
Earlier this month, we attended one of the biggest tech conferences in Europe, Web Summit. Dubbed the event ‘Where the Tech Worlds Meet’, it was packed with keynotes from some of the biggest names in the industry such as JP Rangaswami from Deutsche Bank, Alan Boehme from the Coca Cola Company, Bill Briggs, CTO of Deloitte and many more, alongside investors and media from around the globe.
The use of emoticons (aka emoji) in our everyday life has increased significantly during the last decade. The growing popularity of social media and the need to share every moment of our lives on the internet has led to the development of a variety of expressive means that can help people show their emotions. Yet, their contribution to the improvement of online communication has been overlooked by many.
I watched Stewart Butterfield’s keynote discussion at Web Summit with some interest today. Many of the themes he discussed were close to our heart: the eradication of email as the mainstay of enterprise communication, providing real-time collaboration and serving people better.
Ever wondered what exactly Marketing does? A simple definition would be “*marketing is everything a company does to acquire customers and maintain a relationship with them” - In a more detailed context, Marketing is a function responsible for upholding your brand name in the world of scrutiny and driving interest to your value proposition with the ultimate goal of growing your revenue.
MindLink Enterprise Chat for Lync & Skype for Business is Verified as Citrix Ready - adding security to your collaboration strategy
In the last two decades, many organisations have found user support and incident management challenging. Whether it’s balancing social media monitoring to understand user feedback, where to place call centres, how to use web chat technologies or how to prioritise internal support, most companies have come under unwelcome scrutiny at some stage.