Established in 1997, AOL instant messaging was initially used as a consumer chat platform and gained a fast following from all corners of the world, one of the first chat platforms in the early stages of the internet generation. Besides consumers, AOL IM (AIM) has also grown in popularity among business users, notably traders across a variety of markets.
As an organisation, you may be already using Lync and Skype for Business as your enterprise ready UC chat platform. The trouble with this is that not all functionality, notably group chat, is leveraged to mobile devices.
Millennials’ use of technology and affinity with the digital world clearly sets them apart from the generations before them. They’ve grown up in a world crowded by broadband, smartphones, laptops and social media and they expect instant access to any information they require.
The pressure on businesses to squeeze every possible pound/dollar/euro from their organisations has forced many to rethink how to rationalise operations and work smarter. The reasons are manifold: threats of recession, increased competitive pressures in a highly globalised world, increasingly outdated legacy systems and working practises to name but a few. Uncertainty brought on by the much discussed Brexit vote hasn’t instilled any calm or confidence either.
London, UK – 15 September 2016: MindLink, provider of secure Chat Enabled Collaboration (CEC) tools for global businesses, has today announced the results of an independent study it commissioned regarding the use of chat & collaboration technology within the financial services sector.
(Managing resistance to tech adoption). So you’ve decided to adopt a new messaging tool for your business. That’s a great start. According to McKinsey, collaboration apps can raise your employees’ productivity by an average of 20%-25%. However, Gartner has estimated that four out of every five digital business efforts may not achieve their full intended benefits, due to “inadequate leadership and an overemphasis on technology”.
Yahoo Messenger has now officially discontinued support for its legacy messaging and API service on August 5, 2016. (TechTimes) Whilst the download of the app was already restricted, users can now no longer access or log in – a major issue for many global businesses.
MindLink, developer of secure Chat Enabled Collaboration (CEC) tools for business, is in the shortlist of vendors on 2 categories in this year’s Technology ARCTM for Mobile and IoT report, published by analyst house Aragon Research.
Right - so everyone is telling you that Email is outdated and messaging is the real-time way forward.
That is, of course, until your chat service goes down and you are forced to revert back to carrier pigeons and memos. The look of ‘good old Email’ doesn’t seem quite so bad after all, does it?
But wait a minute!