(Managing resistance to tech adoption). So you’ve decided to adopt a new messaging tool for your business. That’s a great start. According to McKinsey, collaboration apps can raise your employees’ productivity by an average of 20%-25%. However, Gartner has estimated that four out of every five digital business efforts may not achieve their full intended benefits, due to “inadequate leadership and an overemphasis on technology”.
MindLink provides central place to access information & system alerts for more effective IT management - keeping C-level & management proactively up-to-date.
Chat is no news to the corporate world. Something that seeded in the financial industry over a decade ago, investment banking in particular, has spun out into other sectors (regulated or not) to being an established staple for enterprise collaboration in virtually any industry and company of any size. Yet many firms fail to generate measurable ROI in terms of reducing support costs for instance or improving productivity and operational efficiency. Collaboration is unachievable without the instantaneous sharing of knowledge; still many businesses fail to realise the real value of group chat. So here we are with our take on the common misconceptions of chat and what is stopping companies from adopting it.
Introducing any form of new technology into a business will invariably have an impact on the company culture. But should the latter act as the true driver of organisational change? Technology can be a catalyst for change, yet culture has the power to nurture forward-thinking tech adoption and long-term business growth.
Adoption is everything! And therein lies the problem. We see many organisations committed to bringing the newest technology and collaboration solutions to their workforce. They have the budgets in place, have chosen the best technology platforms and spent time and effort on integrating them and advertising them internally. And then…nothing. No uptake, no adoption, project failure.
Business collaboration solutions are being deployed by companies because of their potential to significantly improve information sharing, knowledge management and organizational effectiveness.
Attending the Microsoft Lync Conference in February, it was great to be able to meet a multitude of people from all sorts of companies who are using, deploying, or administering Lync Persistent Chat. What’s more, this year, the number of new Persistent Chat adopters had increased triple-fold, as more and more organisations begin to realise the value of implementing Enterprise Chat to drive their team-based collaboration needs.