9 steps to ensure adoption of your messaging tool

By Annekathrin Hase on Sep 6, 2016 10:57:45 AM

(Managing resistance to tech adoption). So you’ve decided to adopt a new messaging tool for your business. That’s a great start. According to McKinsey, collaboration apps can raise your employees’ productivity by an average of 20%-25%. However, Gartner has estimated that four out of every five digital business efforts may not achieve their full intended benefits, due to “inadequate leadership and an overemphasis on technology”.

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The Institutes transforms IT Support Operations with MindLink

By Annekathrin Hase on Feb 26, 2015 10:08:48 AM

MindLink provides central place to access information & system alerts for more effective IT management - keeping C-level & management proactively up-to-date.

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5 common myths about ‘Chat’ in the Enterprise

By Greeshma Suresh on Jan 13, 2015 12:11:00 PM

Chat is no news to the corporate world.  Something that seeded in the financial industry over a decade ago, investment banking in particular, has spun out into other sectors (regulated or not) to being an established staple for enterprise collaboration in virtually any industry and company of any size. Yet many firms fail to generate measurable ROI in terms of reducing support costs for instance or improving productivity and operational efficiency. Collaboration is unachievable without the instantaneous sharing of knowledge; still many businesses fail to realise the real value of group chat. So here we are with our take on the common misconceptions of chat and what is stopping companies from adopting it.

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Collaboration Technology and Company Culture: A Chicken and Egg Debate

By Joseph Do on Jul 31, 2014 10:29:27 AM

Introducing any form of new technology into a business will invariably have an impact on the company culture. But should the latter act as the true driver of organisational change? Technology can be a catalyst for change, yet culture has the power to nurture forward-thinking tech adoption and long-term business growth.

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It’s not all about technology – Six tips to ensure adoption of your collaboration tools

By Annekathrin Hase on Jul 3, 2014 8:00:00 AM

Adoption is everything! And therein lies the problem. We see many organisations committed to bringing the newest technology and collaboration solutions to their workforce. They have the budgets in place, have chosen the best technology platforms and spent time and effort on integrating them and advertising them internally. And then…nothing. No uptake, no adoption, project failure.

Business collaboration solutions are being deployed by companies because of their potential to significantly improve information sharing, knowledge management and organizational effectiveness.

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How to architect Enterprise Chat for your organisation (Part 1) - The 5 Types of Chat Rooms

By Ben Osborne on May 8, 2014 10:07:43 AM

Attending the Microsoft Lync Conference in February, it was great to be able to meet a multitude of people from all sorts of companies who are using, deploying, or administering Lync Persistent Chat. What’s more, this year, the number of new Persistent Chat adopters had increased triple-fold, as more and more organisations begin to realise the value of implementing Enterprise Chat to drive their team-based collaboration needs.

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