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written by Will Konings

Re-Introducing Persistent Chat with the MindLink Chat Engine

Following a blog post we published last year: “The Future of Persistent Chat in 2019 and beyond (read here), we have dedicated our time to develop our own engine for Persistent Chat known as the MindLink Chat Engine (MCE for short).

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written by Will Konings

Skype for Business Server 2019 GA release

This Monday Microsoft has announced the GA release of Skype for Business Server 2019. The latest release of Skype for Business Server introduces the following new features:

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written by Will Konings

Chatbot migration on an enterprise scale

In our earlier posts we touched upon the fact that chatbots aren’t that new. Yet there is novelty in their scope and application and with that, several new business problems arise. Where we previously discussed managing a large inventory of business ...

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