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MindLink News Blog

Stay up to date with our latest blog posts about our latest releases, trending topics for Skype for Business, Lync, Persistent Chat, Unified Communications and more...

Taking an inside look at an enterprise scale chatbot migration project for a global investment bank: the problem, the risks and the solution. Using MindLink Professional Services the bank transitioned its chatbots to connect to a new chat platform with minimal impact on the business and its users.

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Creating and using enterprise chatbots without a standardised approach or centralised management poses a threat to underlying communications systems. Using the MindLink API organisations can avoid many of the problems associated to managing a large scale inventory of Skype for Business chatbots.

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Multiparty IM, Multiparty Instant Messaging, IM conferencing, Instant Message conferencing, Skype for Business On-Premise, Skype for Business Online, SfB, O365

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