Overcoming the Darkside of Unified Communications: Information Overload and Filter Failure

By Annekathrin Hase on Sep 24, 2012 10:58:00 AM

At its heart, Unified Communications promises to make individuals and teams more productive by simplifying communications and making it effortless to stay in touch with the people who are most important to their business objectives, anytime, anywhere, using any device.  This is no easy feat.  As  Unified Communications for Dummies points out, the plethora of communication options now available, coupled with dispersed mobile workforces, make “knowing how to simply ‘reach out and touch someone’ more difficult than ever before.”



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