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written by Ben Osborne

Skype 2019 Persistent Chat News and Updates

New Update: Future of Persistent Chat beyond Skype for Business In my previous blog post I discussed Skype Persistent Chat ("PChat") support in Skype for Business 2019.

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written by Will Konings

Chatbot migration on an enterprise scale

In our earlier posts we touched upon the fact that chatbots aren’t that new. Yet there is novelty in their scope and application and with that, several new business problems arise. Where we previously discussed managing a large inventory of business ...

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written by Will Konings

An introduction to enterprise chatbots on Skype for Business – What they are, how they work, examples, benefits, and how to get started

TL;DR In this post we will walk you through a more technical perspective on chat bots, illustrate the business case using an office meeting room booking system as an example, provide insight to the types of enterprise chatbots and how they can be used ...

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