Converging business processes with communication workflows
Connect external systems to Persistent Chat and post system data to chatrooms and users
Connect business systems with Skype for Business Persistent Chat and messaging. Through our RESTful API and our off-the-shelf integrations, organisations can connect virtually any system to their existing Skype for Business environments.
MindLink offers the following Persistent Chat integration possibilities:
Code your own custom Persistent Chat and Messaging integrations using the MindLink API.
Rather than writing integrations directly against Skype for Business, Lync or other Unified Communications systems, our RESTful MindLink API allows developers to write code in any programming language and adds additional provisioning and throttling capabilities.
This reduces the complexity and lead time to launch integrations and protects the underlying system from rogue applications by controlling the message flow in and out of the system.
Start your evaluation today, download the installer below and drop us a line for a free evaluation license.
View our API samples on GitHub
By leveraging our Skype for Business email connector, persistent chat users can read emails from within chatrooms when emails are sent to a configured distribution list. Vice versa, by using a series of special characters, persistent chat users are also able to send emails from within a chatroom.
Receiving and viewing important information from emails directly from within a chatroom eliminates the need for users to manually search through their inboxes and provides better team visibility for email communications.
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Feed social media posts from sources such as Twitter, Facebook and LinkedIn as well as RSS feeds, directly into your persistent chatrooms using our Skype for Business social connector and our Skype for Business RSS connector.
Social media posts can be filtered according to topics, hashtags and the people creating the posts. For example, the social connector could feed posts about financial news into a chatroom specific for traders to discuss the latest trends.
You could also monitor responses or posts containing the hashtag of your latest marketing campaign directly from within a chatroom.
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Communicate and collaborate in one place. Using the MindLink WebPart for SharePoint, users can embed access to Skype for Business as well as Lync and other Microsoft Unified Communications systems, within their SharePoint team sites.
What’s more is that the webpart can be configured to limit access to a specific chatroom – ideal for team-based discussions, or whether users can send messages through the webpart – great for announcement-only purposes.
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Working closely with customers across a variety of industries has allowed us to create best-in-breed solutions and provide exceptional services that extend beyond organisational requirements.
"To put it simply, MindLink are helping our business to become more agile. Feedback on the platform is extremely positive across the teams and the company has noticed big improvements in collaborative information sharing, and workflow processes already, particularly the integration of MindLink and CRM, and the provision of mobile access. The flexibility that the mobile access gives the company – coupled with tight integration with its other tools - means employees and teams are now able to function much faster and more intelligently. This gives us a great competitive edge – and positively impacts the bottom line."
Numis Securities, UK
"We're very pleased with MindLink API, which helped us implement our chatbot on Skype for Business in a few days, and allowed us to focus on the business outcomes of our bot instead of the plumbing. The team was very responsive to help us understand the API set up & to answer questions on our specific needs."
TeamDrill, France
Looking for a custom-built integration? We can help!
Let us know what type of integrations your organisation requires by getting in touch with us below.
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