MindLink is a specialised chat company focusing on regulated and security industries, we bring the right people, information and tools to facilitate decision making. Our customers range from the largest government agencies to private boutique banks in Europe, every day we help their users collaborate and drive their projects forward.


Leadership Team

Joseph Do


Joe founded MindLink in April 2011. Joe previously launched and managed Formicary Ltd. Under his leadership, Formicary grew into a leading provider of systems integration and technology consulting for major trading platforms in the UK and North America. Formicary was acquired by Accenture in 2016.

Joe brings a wealth of experience in designing, delivering & deploying cutting edge technology over 20 years in the financial services industry. Prior to founding Formicary, Joe led numerous pioneering implementations of Java-based systems for financial institutions, such as BNY, Fidelity, First Union and Credit Suisse First Boston. He currently sits on the Industrial Liaison Board at Imperial College London.

Ben Osborne


Ben Osborne is a pioneer of the MindLink engineering team, being one of the first developers when MindLink was founded in 2011. Since then he has held an influential role as the Lead Architect within MindLink’s development and engineering teams. His impact has been instrumental in redefining the engineering process and expediting MindLink’s product roadmap. Ben remains an active contributor in achieving key milestones and is keen to steer MindLink’s software development to new heights in his new role as COO.

Harp Gosal

Non-Executive Director & Cybersecurity Advisor

Formerly MindLink's Chief Technology Officer, Harp has lead the team of developers at MindLink and was responsible for product delivery. Based in Washington D.C. he is playing a key role in the next phase of MindLink's expansion in North America, liaising with intelligence and cybersecurity communities overseas.

Harp is an experienced technologist and project manager with an emphasis on cybersecurity, having held senior management positions leading teams of developers.

Previous appointments include Co-founder and Chief Technology Officer at and Project and Program Manager at Sequel Business Solutions.

Steve Henderson

Non-Executive Director of Finance

Steve has a professional services background, accounting designation (CGA-Can) and significant business experience. He led the Deloitte's CIS-wide Tax & Legal practice from 2001 until 2006, growing from 30 to over 400 staff. He became one of 6 founding partners of Deloitte's first partnership in the CIS, member of the board, corporate secretary and oversaw the IT & Finance departments. He also led the Financial Advisory Services team (120+ staff) in his last year.

Steve left to help run a private business group and oversee several multi-billion dollar corporate transactions. He now provides business angel and director services.

Howard Travers

Non-Executive Director

Howard cofounded MindLink in 2011 and has been involved in every aspect of the formation, commercial development and management of the company. He is now a Non-Executive Director and advisor to MindLink. 

Howard is an experienced Business Development & Commercial Director with a successful track record of 20+ years selling enterprise software and service solutions into Financial Services and beyond. Prior to MindLink, Howard was Head of Business Development at Formicary Ltd. and Sales Director at Parlano/MindAlign, which was acquired by Microsoft and absorbed into Skype for Business. Howard was instrumental in selling chat solutions into global banks incl. Barclays, Citi, RBS, SCB, Commerzbank and Deutsche Bank.

Helen Fowler


Helen is a serial investor working with early stage technology businesses and previously held Senior Executive roles in the Mobile & Digital sectors. Previous roles included; Commercial Director for UK Broadband, helping them set up a retail broadband business to address the London Market;  Head of Internet Channels for Nationwide Building Society, where she successfully shaped the digital strategy and transformed the Internet Channel to become a significant sales contributor for the Society and the largest account servicing channel; and Head of Strategy for O2 Group, where she lead the development of the O2 brand.

Helen was also one of the early investors in MindLink Software Ltd.


“The security requirements for the intelligence community are among the highest in any industry and is essential to protect their mission. With MindLink we're able to meet commercial quality user experiences and maintain mission essential privacy and security from across the globe. MindLink’s technical expertise, agile development process and responsive support posture have been essential ingredients to a successful partnership.”

Key Technologies LLC, USA

“We needed a collaboration platform that was accessible
in the office & on the go, offered superior integration with our existing systems and met stringent compliance requirements – MindLink came highly recommended”

Numis Securities, UK

"We're very pleased with MindLink API, which helped us implement our chatbot on Skype for Business in a few days, and allowed us to focus on the business outcomes of our bot instead of the plumbing. The team was very responsive to help us understand the API set up & to answer questions on our specific needs."

TeamDrill, France

About us

Making Persistent Chat simpler, more secure and accessible


CC313 The Biscuit Factory
100 Drummond Road
SE16 4DG

Los Angeles

10000 Santa Monica Blvd
Unit 906
Los Angeles
CA 90067

Call us

+44 20 3582 1488

Subscribe to our blog for news & updates

Fresh from our blog

ⓒ 2021