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MindLink Integrations

Converging business processes with communication workflows. Connect external systems to Skype for Business and post message data to chatrooms and users.

Communications Enabled Business Processes

Connect business systems with Skype for Business Persistent Chat and messaging. Through our Restful API and our off-the-shelf integrations, organisations can connect virtually any system to their existing Skype for Business environments.

MindLink offers the following Skype for Business integrations:

  • Any internal system via the MindLink API
  • Email connector
  • Social Media/RSS feed connector
  • SharePoint WebPart
MindLink API
Code your own custom Skype for Business integrations using the MindLink API. Rather than writing integrations directly against Skype for Business, Lync or other Microsoft Unified Communications systems, our RESTful MindLink API allows developers to write code in any programming language and adds additional provisioning and throttling capabilities, which aren't available natively with Skype for Business. This reduces the complexity and lead time to launch integrations and protects the underlying system from rogue applications by controlling the message flow in and out of the system.

Enhanced collaboration through powerful integration

“The MindLink platform, gives us a real step forward in terms of flexibility around remote access and integration with other tools. This will directly impact our bottom line” – Numis Securities

Email Connector

By leveraging our Skype for Business email connector, persistent chat users can read emails from within chatrooms when emails are sent to a configured distribution list. Vice versa, by using a series of special characters, persistent chat users are also able to send emails from within a chatroom. Receiving and viewing important information from emails directly from within a chatroom eliminates the need for users to manually search through their inboxes and provides better team visibility for email communications.

Social/RSS Feed Connector
Feed social media posts from sources such as Twitter, Facebook and LinkedIn as well as RSS feeds, directly into your persistent chatrooms using our Skype for Business social connector and our Skype for Business RSS connector. Social media posts can be filtered according to topics, hashtags and the people creating the posts. For example, the social connector could feed posts about financial news into a chatroom specific for traders to discuss the latest trends. You could also monitor responses or posts containing the hashtag of your latest marketing campaign directly from within a chatroom.
Skype for Business SharePoint WebPart
Communicate and collaborate in one place. Using the MindLink WebPart for SharePoint, users can embed access to Skype for Business as well as Lync and other Microsoft Unified Communications systems, within their SharePoint team sites. What’s more is that the webpart can be configured to limit access to a specific chatroom – ideal for team-based discussions, or whether users can send messages through the webpart – great for announcement-only purposes.
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Minimal Coding Required

Our RESTful API is designed to support developers to create the most powerful of integrations with minimal code, written in any programming language. The MindLink API also allows for the configuration of throttles which manage the flow of messages in and out of the system.

Off-the-shelf Integrations

Integrations include the Social Connector, the Email Connector and our SharePoint WebPart. These connectors allow social/RSS feeds or emails to be published directly to any chatroom, with minimal configuration or SharePoint users to access Skype for Business from within their collaboration portal.

Supports Microsoft UC Technologies

The following Microsoft Unified Communications systems are supported:

  • Microsoft Lync (2010/2013)
  • Skype for Business (2015/2019)
  • Skype for Business Online
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