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Enriching your
Skype for Business experience

MindLink offers innovative software solutions and professional services to ensure our customers can maximise the utility of Unified Communications (UC) systems with expertise in Microsoft Technologies.

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We believe effective communication drives decision-making. When done using the right tools it empowers users to share knowledge and fuel productivity across the entire organisation. MindLink offers innovative software solutions and professional services to ensure our customers can maximise the utility of Unified Communications systems. With a longstanding reputation as experts within Unified Communications (UC), and a user-centric focus, we believe MindLink has become more than just the right tool.

Our software solutions, designed for Microsoft UC systems, improve the native capabilities of the underlying UC platform and address advanced requirements for mobility, security, compliance, integrations and user experience.

Our professional services include developing custom chatbots and integrations to leverage automation for business processes.  We also support organisations in the deployment, migration, maintenance and management for a variety of UC systems.

Joseph Do

Joseph Do


Joe founded MindLink in April 2011. Joe previously launched and managed Formicary Ltd. Under his leadership, Formicary grew into a leading provider of systems integration and technology consulting for major trading platforms in the UK and North America. Formicary was acquired by Accenture in 2016.

Joe brings a wealth of experience in designing, delivering & deploying cutting edge technology over 20 years in the financial services industry. Prior to founding Formicary, Joe led numerous pioneering implementations of Java-based systems for financial institutions, such as BNY, Fidelity, First Union and Credit Suisse First Boston. He currently sits on the Industrial Liaison Board at Imperial College London.

Ben Osborne

Ben Osborne


Ben Osborne is a pioneer of the MindLink engineering team, being one of the first developers when MindLink was founded in 2011. Since then he has held an influential role as the Lead Architect within MindLink’s development and engineering teams. His impact has been instrumental in redefining the engineering process and expediting MindLink’s product roadmap. Ben remains an active contributor in achieving key milestones and is keen to steer MindLink’s software development to new heights in his new role as CTO.

Harp Gosal

Harp Gosal

VP North America Operations

Formerly MindLink's Chief Technology Officer, Harp has lead the team of developers at MindLink and was responsible for product delivery. He is now spearheading the second phase of our expansion as the Vice President for North America operations.

Harp is an experienced technologist and project manager having held senior management positions leading teams of developers.

Previous appointments include Co-founder and Chief Technology Officer at WorldGallery.co.uk and Project and Program Manager at Sequel Business Solutions.

Steve Henderson

Steve Henderson

Non-Executive Director Finance

Steve has a professional services background, accounting designation (CGA-Can) and significant business experience. He led the Deloitte's CIS-wide Tax & Legal practice from 2001 until 2006, growing from 30 to over 400 staff. He became one of 6 founding partners of Deloitte's first partnership in the CIS, member of the board, corporate secretary and oversaw the IT & Finance departments. He also led the Financial Advisory Services team (120+ staff) in his last year.

Steve left to help run a private business group and oversee several multi-billion dollar corporate transactions. He now provides business angel and director services.

Howard Travers

Howard Travers

Non-Executive Director

Howard cofounded MindLink in 2011 and has been involved in every aspect of the formation, commercial development and management of the company. He is now a Non-Executive Director and advisor to MindLink. 

Howard is an experienced Business Development & Commercial Director with a successful track record of 20+ years selling enterprise software and service solutions into Financial Services and beyond. Prior to MindLink, Howard was Head of Business Development at Formicary Ltd. and Sales Director at Parlano/MindAlign, which was acquired by Microsoft and absorbed into Skype for Business. Howard was instrumental in selling chat solutions into global banks incl. Barclays, Citi, RBS, SCB, Commerzbank and Deutsche Bank.


Helen Fowler


Helen is a serial investor working with early stage technology businesses and previously held Senior Executive roles in the Mobile & Digital sectors. Previous roles included; Commercial Director for UK Broadband, helping them set up a retail broadband business to address the London Market;  Head of Internet Channels for Nationwide Building Society, where she successfully shaped the digital strategy and transformed the Internet Channel to become a significant sales contributor for the Society and the largest account servicing channel; and Head of Strategy for O2 Group, where she lead the development of the O2 brand.

Helen was also one of the early investors in MindLink Software Ltd.

MindLink Software is an accredited vendor

For government, defense and security organizations worldwide.

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